At Royal Holiday, we have always been fully committed to taking care of you, your loved ones and our staff.
To ensure this, we are proud to share with you the “SAFE GUEST PROGRAM”. Building on the already high standards and protocols of our Park Royal Hotels & Resorts and in collaboration with CRISTAL INTERNATIONAL STANDARDS®, an internationally renowned British company; the program covers five key areas in the operation of our hotels and it adds the extensive use of ECOLAB® products to it.
ROOM CHECK Monitors and compares room cleaning operations against an international reference point for the performance and levels of hygienic cleaning.
FOOD CHECK Based on recommended processes by world governments to guarantee safe restaurants and maximum levels of hygiene in food.
AQUA CHECK Significantly reduces the risk of infection for legionnaires disease and includes precise maintenance records, temperatures and levels of disinfection.
POOL CHECK The Cristal System guarantees clean and clear pool water, a safe environment and the correct working condition of the equipment.
The beginning of the program is based on the training process to guarantee
our staff know perfectly all the protocols and hygienic procedures.
Our SAFE GUEST PROGRAM is centered on quality, safety and hygiene during the different moments our guests spend with us, from their arrival up until their departure, which include:
From their arrival, our guests can be sure we apply the best practices in
quality, hygiene and security for a comfortable stay thanks to
POSICheck by CRISTAL INTERNATIONAL STANDARDS®.
We establish the following messures to guarantee your safety:
In addition to complying with the rules of the MEXICAN MINISTRY OF HEALTH DISTINTIVO H as well as CRISTAL INTERNATIONAL STANDARDS® FOODCHECK, we share the following information:
*Applies in certain properties.
With the implementation of these standards we are certain we are complying with the hospitality industry´s best practices to ensure safe entertainment areas.
Our quality, hygiene and safety standards are avowed for CRISTAL INTERNATIONAL STANDARDS®, which also apply in our processes for employees and visitors.